No Returns and No Refunds Policy
At House of Akshata, each personalized and customized outfit is meticulously crafted to reflect your unique preferences. Due to the bespoke nature of these designs, we do not accept returns or offer refunds on any customized garments.
Once an order is placed, our team begins the design and production process tailored specifically to your measurements, fabric choices, and design elements. As a result, these items cannot be resold or altered for other customers.
We ensure a thorough consultation process before finalizing your order to avoid any misunderstandings regarding fit, style, or details. Should you have any concerns about your order or if adjustments are needed, please reach out within 48 hours of receiving your product, and we will do our best to assist you.
We encourage all customers to carefully review their specifications before placing an order. This policy allows us to maintain the highest standard of craftsmanship and deliver truly unique, one-of-a-kind pieces.
If you have any questions regarding this policy, please contact our support team at info@houseofakshata.co